There are no two ways about it – changing ERP isn’t a walk in the park. Not only do you need the right solution for your organisation, but you also need to implement it in a way that fits your business size and needs. If you don't do these things, productivity and efficiency improvements you think you’ll make on paper will remain there; meanwhile your veteran account manager, Pete, is holding his head in his hands after looking for this quarter’s projections for the last 90 minutes without reward, just like he used to with your last solution.
Because of these perceived difficulties, many Key Decision Makers (KDMs) avoid making the call to change ERP. But with a proper strategy and an experienced implementation partner, the benefits of a new solution far outweigh the hassle.
“My legacy ERP gives me all the insight I need”
To instigate change, every KDM needs compelling reasons to back them up. If your legacy system ain’t broke, why would you bother fixing it?
However, in recent years, ERP functionalities have developed hugely, now including convenient integrations, AI-driven functionalities and cloud compatibility. All of this means that your legacy system is now actively holding you back from leveraging key insights, whether you're emotionally attached to it or not.
As laborious manual tasks become increasingly automated, workers can now add value in more strategic roles, using enhanced reporting and analytics tools to make more intelligent business decisions and drive the growth of your business.
“We can’t afford to waste time on a lengthy and complicated implementation process”
Implementation periods vary from business to business. Large organisations who have dedicated teams to oversee the transition can get things done quickly, while things will take a little longer for SMBs. But longer doesn’t necessarily mean more complicated.
A clued-up re-seller will ensure that the agreed timeline is kept to and that you stay on track to meet your long-term targets. The business world, after all, is expected to provide an “always-on” service, which simply isn’t possible without digital transformation.
“I can’t trust outsourced re-sellers to deliver a personalised service”
As many legacy systems were designed in-house, they theoretically cater to an organisation’s specific needs. The problem with that is, if your CRM guru leaves the organisation, a replacement will likely struggle to take over the existing infrastructure. While thousands of businesses use ERPs like Microsoft Dynamics 365 Business Central, trusted brand partners make sure the solution you choose fits your business.
As cloud-enabled ERPs are constantly updated, they can also be tailored to fit your changing needs through the years.
By taking a leap of faith to modernise, you will, of course, experience new and unforeseen problems. The costs of failing to change your ERP, however, are far greater. Lost insights, poor reporting, and analytics and data silos can kill any organisation – and the simple fact is, legacy systems are ridden with these issues.
Making decisions in the dark is one of the greatest bugbears facing KDMs and now, there is no need to continue the struggle. But if you still want Pete to tear the last three hairs out of his head after reading this, be our guest.
Change ERP without any hassle with City Dynamics. Find out more here.